Terms of service

Welcome to SoftWhisker. By using this site and placing an order, you agree to the following terms.

Orders & Fulfillment

SoftWhisker fulfills orders through third-party supplier warehouses. Estimated delivery windows are outlined in our Shipping policy. We reserve the right to cancel or refund any order we're unable to fulfill.

Product Information

Our calming and comfort products are designed to support relaxation in dogs and cats. They are not medical devices, medicine, or a substitute for veterinary care. If your pet shows signs of severe or sudden distress, please consult a veterinarian.

Pricing

All prices are listed in the currency shown at checkout and are subject to change without notice. We make every effort to display accurate pricing but reserve the right to correct errors.

Returns

See our Refund policy for full details on our 30-day return window.

Contact

Questions about these terms? Email support@softwhisker.com.